Hosting Plans

VMail 50/50	$5/mo $51/yr	increase to 50 forwards, and (if IP based) 50 POP
VMail unlimited	$7.50/mo $76.50/yr	unlimited forwards, and (if IP based) POP accounts
Database	$5/mo $51/yr	Mysql Database
Mailing Lists	$5/mo $51/yr	Majordomo or ezmlm managed lists.
Real Server	$5/mo $51/yr	Real Server - streaming support.
SSL	$5/mo $51/yr	Space on the secure (SSL) server
Disk Space	One Time: $1/meg	Extra Disk Space
Bandwidth	$9/Gig or $1/19418 hits	Extra Data transfer allowance Volume Discounts (below) apply at half the discount rate. The hit charge is only intended for CGI intensive sites. (1 Gig = 1024 Meg, charge is based on 6 kbyte hit size)
Subdomain / Vanity domains	$10/mo $102/yr	Maps http://anydir.yourdomain/ to http://yourdomain/anydir/ ... e.g. an unlimited number of vanity domains for your clients.

 

Payment Terms

All other accounts may be billed monthly, quarterly, or annually. Discounts of 10% and 15% are given to quarterly and annual payments respectively.

Accepted forms of payment are cheque, Visa, MasterCard (and American Express for on-line payments).

Unless otherwise specified, all invoices are due 30 days after the invoice date. Accounts more than 30 days overdue may be deleted (although it's more likely they will simply be suspended).

Detailed Descriptions

Forwarding

Example: if you have an account "u123" at some isp.net, your web site URL and e-mail address are probably http://www.isp.net/~u123/ and u123@someisp.net. With this option we would forward all the web traffic from http://yourdomain/ to http://www.isp.net/~u123/ and all e-mail from anything@yourdomain to u123@someisp.net .

Starter

The Starter accounts use the same IP address that your Basic or Advanced account lives on. The webserver uses a special header sent by all major web browsers released in the last couple years. (POP mail clients don't do this, which is why the starter accounts can't have their own POP accounts.)

For the purposes of e-mail, the domain associated with the Starter account simply becomes an alias for your Basic or Advanced account, which means that the POP and Forwards for your Basic or Advanced account work for the Starter account.

Note that disk space and bandwidth for your Starter web site comes from your Basic or Advanced account.

Note that you can add the VMail upgrades to this account.

Starter Plus

You only need this option if you want webmaster@clientdomain to go somewhere different from webmaster@yourdomain (or support@, or accounts@, or ...).

Note that disk space and bandwidth for your Starter Plus web site comes from your Basic or Advanced account.

Note that you can NOT add the VMail upgrades to this account. (You add it to the Starter account instead, which saves a few $).

Basic

Advanced

Feature Descriptions

Forwards

A logical use of this capability for the starter plus accounts is to handle the cases where the desired addresses are already in use. (e.g. The reseller is using the mailbox accounts@reseller.com, and they can configure a Starter Plus domain to forward everyaddress@client.com to the same address @reseller.com, and specifically forward accounts@client.com to client@reseller.com. (Whew. That's a simple concept, but it takes a lot of words to explain. Did it make any sense?)

Note that the number of forwards is also the number of supported autoresponders and (unmanaged) mailing lists.

POP

There WILL be limits placed on the maximum size of mailboxes.

There WILL be total storage limits for all the POP accounts in a domain.

Web Server Type

IP based webservers are virtual servers which are associated with an IP address. All web browsers/robots accessing that IP address are served pages corresponding to that webserver unless they send a special header that indicates they want a page from a Named webserver instead (see below).

The Named webservers identify which virtual server is being accessed by using the "Host" header that all current browsers send when they request a page from a webserver.

This means that visitors using extremely old browsers, or primitive robots will be accessing the Basic or Advanced virtual server that the Named webserver shares an IP address with. (More details or a link to go here describing how to get around this.)

Forwarding webservers are simply Named webservers that send out a redirect request instead of serving a page. The only two pieces of information required to setup a forwarding webserver are the domain name, and the URL to forward to. (Example: someone might request that http://somedomain.com/ be forwarded to http://someisp/~someuserid/somedir/ )

IP Address

Disk Space

Note that our charges for extra disk space are ONE TIME charges. They are NOT monthly charges.

Please note also that disk space allocations are quite likely to change.

Bandwidth Allowance

All FTP, e-mail, and web traffic will be added together to get your total bandwidth usage. If your total usage is greater than your Bandwidth Allowance, then you will be billed extra at the rate shown under Extras. (At the current moment all we are only measuring web traffic.)

Volume discounts apply at half the normal rate for bandwidth, and the value of the bandwidth with be used in calculating that discount.

Example: Joe's __very successful__ basic account uses an extra 5 Gig of bandwidth. Joe's $20 account doesn't normally rate a volume discount, but when you add his bandwidth (5 Gig * $18/Gig = $90) he does. His $110 total shows a 30% discount. Since the bandwidth charges are discounted by half that amount, his invoice would be $20 + ($90 - 15%) = $96.50.

Hit surcharges. We expect your average hit size to be greater than 6 kbyte per request. If it is smaller, and your site uses lots of CGI (like a banner network, or a statistics gathering site) then you will be billed by the greater of the hit or bandwidth charges according to the rates shown under Extras.

It is not our intention to bill for serving lots of small graphics included in normal HTML pages, as that is just good HTML design. If your site is being billed for hit charges and is not CGI intensive, please let us know -- we will refund the surcharge and configure your account so it is not billed for hit charges.

Supplemental Details for Extras

Subdomain / Vanity Configuration

This option will setup your domain and your webserver such that any page normally served as:

http://yourdomain/directory/somepage

http://directory.yourdomain/somepage

Unfortunately, e-mail to userid@directory.yourdomain will not work. (That would require a starter account.)

Notes

Pooling

Exactly the same considerations apply to disk space (or at least they will if/when we get quotas setup properly). So, pooling between accounts will also end in the near future for disk space.

Inactive Accounts

Outstanding accounts will be de-activated. Under normal circumstances the following timelines will apply. Over-due notices will be sent when invoices are over 45 days outstanding. Accounts over 75 days overdue will be suspended.

Files for suspended accounts will be kept for at least a month.

Uptime Guarantee

The guarantee is that the equipment that we control will be available 99.9% of the calendar month (e.g. less than 42 minutes of down time). Trouble with equipment and networks outside of our control is not covered.